Frequently Asked Questions

❓ How does the process work?

Once you place your order, you’ll fill out a quick form with your trip preferences — like where you want to go, how long you’re traveling, your interests, and any special requests.
We then create a customised, day-by-day itinerary you will recieve it by email

❓ How long will it take to receive my itinerary?

We’ll send your personalised itinerary within 14 business days after you complete your order and submit your trip information.
Need it sooner? We offer a fast track service at a small fee for those who wish to skip the queue!

❓ What’s included in the itinerary?

Each itinerary includes:

  • A daily schedule of activities
  • Sightseeing and local experiences
  • Recommended restaurants and cafés
  • Transportation tips between cities or regions
  • Insider tips to avoid crowds and tourist traps

Optional:
If you selected it during checkout, we also offer budget estimates and hotel suggestions.

❓ Can I request changes after I receive my itinerary?

We offer one round of minor adjustments free of charge (such as swapping an activity or tweaking timing).
Major overhauls or additional versions may be subject to a small fee — we’ll always discuss it with you first.

❓ Is this a travel agency? Do you book flights or hotels?

No, we are travel planners, not travel agents.
We design itineraries and trip plans, but we do not book flights, hotels, or tickets.
However, we give you suggestions and direct links when helpful!

❓ What if I don’t know exactly where I want to go?

No problem! If you know the vibe you want (beaches, adventure, history, etc.), we can suggest destinations based on your preferences.
We’ll help you design an amazing trip even if you’re starting from a blank slate!

❓ Do you offer group or honeymoon planning?

Yes! We love designing trips for couples, families, groups, and special occasions.
Just let us know the details when you order, and we’ll tailor the itinerary accordingly.

❓ Are refunds available?

Because each itinerary is custom-built, all sales are final.
If you have any concerns about your itinerary, reach out — we want you to be thrilled with your trip plan!

e-mail: info@timelesstravel.shop